Technical Writer/Document Controller Job at AppleOne, Redmond, WA

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  • AppleOne
  • Redmond, WA

Job Description

We are seeking a detail-oriented and organized Document Coordinator to support a large-scale documentation consolidation and standardization initiative. This role will focus on improving how internal documentation is structured, maintained, and accessed across the organization.

The ideal candidate will have a strong background in technical writing and hands-on experience working within Atlassian Confluence. This individual will play a key role in reviewing documentation frameworks, migrating existing content into standardized templates, and helping improve overall knowledge management processes.

Key Responsibilities
Manage and organize internal documentation within Atlassian Confluence
Consolidate and migrate documentation from multiple platforms, including Confluence, Box, Microsoft Office files, and PDFs
Ensure documentation is structured, searchable, standardized, and easy to maintain
Review existing documentation frameworks and templates; provide recommendations for improvement
Partner with internal teams to gather missing information and validate content accuracy
Research documentation automation and content capture tools such as Scribe and Rovo
Assist with the development of documentation best practices and governance standards
Support training efforts to help teams effectively use documentation tools and processes

Qualifications
3+ years of experience in technical writing, documentation coordination, or knowledge management
Recent hands-on experience with Atlassian Confluence (within the last 2 years required)
Strong understanding of documentation structure, taxonomy, and content organization
Experience migrating and consolidating documentation across multiple systems
Familiarity with Box, Microsoft Office Suite, and PDF documentation workflows
Experience with documentation automation tools such as Scribe or Rovo is a plus
Excellent written and verbal communication skills
Strong attention to detail and ability to manage multiple priorities

Preferred Traits
Self-starter who can work independently with minimal direction
Process improvement mindset with strong analytical skills
Collaborative and comfortable working cross-functionally
Ability to balance strategic recommendations with hands-on execution

What Success Looks Like
Documentation is centralized and standardized within Confluence
Content is easy to navigate, searchable, and scalable
Teams are equipped to maintain documentation independently
Recommendations improve efficiency, usability, and long-term sustainability of the documentation framework

If you enjoy bringing structure to complex information and creating scalable documentation systems, we encourage you to apply.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

(none specified)

Job Tags

Temporary work, Work at office

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