Senior Business Systems Analyst Job at Confidential, Massachusetts

MEtNSlcyektCUDBzcmYwWFNXakxOUVFPc1E9PQ==
  • Confidential
  • Massachusetts

Job Description

Senior Business Systems Analyst

a0MP9000009tabx.18

My client, a rapidly expanding health and wellness organization, is seeking a Senior Business Systems Analyst. This is a hands-on role sitting at the heart of their customer support operation - owning the tools, building the automations, and making sure thousands of daily interactions run smoothly.

The right person for this role:
- Has owned a support tech stack end-to-end - Zendesk, Salesforce Service Cloud, or similar
- Actually builds things - automations, workflows, configurations
- Experience with a CTI or contact center platform (Aircall, RingCentral, Five9, Zoom Contact Center)
- Is already using AI tools to make their work faster and better
- Is Boston-based and excited to be in office with a great team

If this sounds interesting to you, reach out directly at a.moran@masonfrank.com or apply here!

Job Tags

Work at office

Similar Jobs

Mount Sinai Health System

Dermatology Physician 14th Street Manhattan, NY Job at Mount Sinai Health System

 ...something to do with an abundance of art galleries music venues and art house cinemas. The ideal candidate will provide high quality Dermatology services to patients. Candidates will play an instrumental role in ensuring excellent patient care quality outcomes and addition... 

Web Craft Stylers

Marketing Coordinator Job at Web Craft Stylers

 ...thinkers collaborates seamlessly to transform concepts into pixel-perfect realities. Description We are looking for a talented Marketing Coordinator to join Web Craft Stylers, a leading marketing and advertising company. As a Marketing Coordinator, you will play a... 

TeachMe.To

Basketball Coach Job at TeachMe.To

 ...TeachMe.To is the leading peer-to-peer lessons marketplace, on a mission to connect independent Basketball coaches in Gilbert, Arizona | TeachMe.To with aspiring players. As a fast-growing destination for Basketball coach jobs and empower talented professionals to... 

Department of Veterans Affairs

MEDICAL TRANSCRIBER Job at Department of Veterans Affairs

 ...network of award-winning veterans' homes to our innovative home loans...  ...and the meaningful work we undertake. This position...  ...and pass an examination for Medical Transcriber to establish list...  ...required to provide college transcripts prior to appointment .... 

Straub Collaborative

Hair and Makeup Artist (Variable Hour) - Portland, OR Job at Straub Collaborative

Execute the look. Maintain the flow. Elevate every shot. If you're a stylist who can move fast, think ahead, and deliver consistent, brand-right looks at scalethis is where you do it. About the Role We're looking for a Hair and Makeup Artist to join our on-model...