Restaurant Server, Mimi Kakushi Job at The Hoxton, Delano, CA

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  • The Hoxton
  • Delano, CA

Job Description

Company Description

We are looking for Restaurant Servers  to join the re-opening of the famed Delano Miami Beach.

Set to open its doors in 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. 

Job Description

JOB OVERVIEW:

Under the general guidance of the F&B Leadership team, the Restaurant  Server assist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting our company's standards. 

YOUR KEY RESPONSIBILITIES:

  • Greet and seat guests promptly upon arrival, ensuring they feel welcomed and comfortable.
  • Present menus and inform guests about daily specials, assisting them in making informed dining choices.
  • Take accurate food and beverage orders, noting any special requests or dietary restrictions.
  • Relay orders to the kitchen and bar staff efficiently to ensure timely preparation and delivery.
  • Serve food and beverages to guests in a courteous and professional manner.
  • Check in with guests during their meal to ensure satisfaction and address any concerns promptly.
  • Clear and clean tables after guests depart, preparing them for the next seating.
  • Process payments accurately using the point-of-sale (POS) system, handling cash and credit transactions securely.
  • Maintain cleanliness and organization of the dining area, including restocking supplies as needed.
  • Collaborate with team members to ensure smooth and efficient service throughout the shift.
  • Adhere to all health and safety regulations, including proper food handling and sanitation practices.
  • Handle guest complaints or issues with professionalism, seeking assistance from management when necessary.
  • Stay informed about menu items, ingredients, and preparation methods to answer guest inquiries effectively.
  • Assist in opening and closing duties, including setting up and breaking down the dining area.
  • Uphold the restaurant's standards for service quality, appearance, and guest experience.
  • Any other reasonable duties as assigned by the supervisor or manager.
  • We recognize we are in the hospitality industry and that may require us to provide lateral service. 
  • We will on occasion call for each individual in the team to, on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.

Qualifications

SPECIFIC JOB KNOWLEDGE & SKILLS:

  • High School Diploma or equivalent required
  • At least two years’ experience as a Server in a contemporary dining restaurant preferred
  • Must have an exceptional personality and hospitality driven attitude
  • Possess a gracious, friendly, and fun demeanor
  • Ability to multitask, work in a fast-paced environment and have a high level attention to detail
  • Maintain positive and productive working relationships with other employees and departments
  • Ability to work independently and to partner with others to promote an environment of teamwork
  • Must be able to stand or walk a minimum eight-hour shift.
  • Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
  • Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
  • Must have excellent communication skills and be able to read, write, speak and understand English.
  • Must be able to work inside and outside at all times of the year as needed, based upon business volumes.
  • Additional language ability preferred.
  • All team members must maintain a neat, clean and well-groomed appearance. Specific department  uniform guidelines and/or required articles of clothing will be explained to you by your supervisor.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Job Tags

Shift work

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