Job Description
This position implements Quality Assurance initiatives for Information Operations. This includes: reviewing and analyzing a sampling of daily work performed by other analysts, maintaining statistical data, and performing root cause and trend analysis under minimal supervision. Incumbent will be required to employ well developed subject-matter expertise and institutional knowledge to ensure critical activities are performed according to documented procedures and guidelines and to meet service level agreements, as appropriate. Candidate must also possess strong interpersonal and analytical skills. The position utilizes a hybrid environment (i.e. combination of in-office and remote work) and the incumbent is expected to travel to the office
salary: $25 - $26 per hour
shift: First
work hours: 9 AM - 5:30 PM
education: Bachelors
Responsibilities
Essential Job Functions:
- Perform reviews, track errors and analyze data related to Quality Control (QC) with limited supervision and guidance. Conduct statistical sampling of core activities and perform analyses of results to ensure compliance with documented policies and procedures. In addition, assist in QC of various tasks during seasonal surge periods throughout the year.
- Review and analyze all documentation and information entered into the FINRA Entitlement Platform by the Entitlement Unit regarding the creation, deletion, and modification of accounts relating to Investment Adviser (IARD) firms for all applications to ensure that no unauthorized access is granted.
- Perform QC of Document Services electronic conversion of records functions by reviewing and analyzing information contained in CRD records, Alfresco, and Titan applications.
- Validate the data integrity of metadata contained in electronic records which were imaged and indexed into approved records locations.
- Communicate effectively with other staff and units to provide resolution to issues with clarity, tact and professionalism.
Other Responsibilities:
- Maintain essential skills by attending classes, training programs, and required staff meetings, which may occur outside of normal business hours.
- Assist with special projects as assigned by management.
- Perform other duties required to maintain and promote the effective operation of the Quality Assurance Unit and other units within Information Operations.
Skills
- Data Collection
- Entering Data
- Internet
- 10-Key
- Data Conversions
Qualifications
- Years of experience: 2 years
- Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Job Tags
Hourly pay, Permanent employment, Temporary work, Work experience placement, Seasonal work, Work at office, Remote work, Shift work