Job Description

o-Live and Stabilization:
System Health and Maintenance: Review Maximo logs, crontasks, and integration queues for failures or delays. Monitor integration points and reprocess failed transactions when necessary. Perform database health checks (index refresh, query monitoring) to ensure job plans, PMs, and work orders run efficiently.
User and Access Management: Add or modify user accounts and roles as staff or contractors change. Audit user group memberships to confirm proper segregation of duties. Review login exceptions and troubleshoot region-specific authentication issues.
Data and Configuration Validation: Run data integrity reports on work orders, assets, and inventory to catch duplicate or orphan records. Validate that weekly Preventive Maintenance (PM) and Job Plans schedules are aligned to actual capacity using Graphical Work Week and Graphical Scheduling Dashboard. Adjust allocations or schedules when resource load balancing shows upcoming conflicts.
Reporting and Performance Review: Review weekly KPIs for work order throughput, SLA compliance, and backlog aging. Generate scheduled reports or dashboards for reliability and maintenance teams. Summarize findings in a weekly report shared with the Regional Ops Manager and corporate EAM Lead.


Post-Migration Support:
Address post-migration issues and ensure system stability
Continuously monitor system performance, availability, and health to proactively identify and resolve issues, preventing downtime.
Provide ongoing support and training to end-users, troubleshooting problems and helping users maximize the system's capabilities.
Analyze system usage and user feedback to implement improvements, optimize workflows, and enhance the overall user experience.
Manage and update system configurations, automation scripts, workflows, and integrations to adapt to evolving business needs.
Ensure data integrity by performing regular data audits and optimizing database performance.
Leverage AI and predictive analytics tools within Maximo to improve maintenance strategies and asset management effectiveness.
Maintain security settings, access controls, and ensures compliance with company policies and regulatory requirements.
Plan and execute system upgrades, patches, and fixes to keep Maximo up to date and secure.
Collaborate with NAITS/NAITDC teams, business units, and external vendors to align Maximo's capabilities with organizational goals and technology.


REQ Intake:
Preferred Rates Range: $60-$75
Bill rate flexible: YES
If yes, what's the max bill rate suppliers can submit profiles at? 75
Duration of assignment: 12 months
Is this a contract-to-hire position? Potential in Future but not as of now
Location and zip code (city, state, and zip code):Southfield , Michigan , 48033
Remote/hybrid/On-site: Hybrid
Do you have a pre-identified candidate in mind? Have couple of recommendations based on experience but open towards Pontoon . TCS partners recommendations
Pre-screen questions you'd like for the Suppliers to ask potential candidates. Enclosed Job Description as Pre-Screen questions
# of round of interviews: 2
Will there be an interview with the end client? Yes


Background Check Requirements:
Does this position require a 2nd background check? Might not be required
Is this position limited to U.S. citizens and does not offer sponsorship for candidates requiring a visa or green card? No such restriction
Is this an ITAR requirement? No


Rate
Please note: While the rate range is provided for guidance, we encourage suppliers to avoid submitting candidates near the maximum unless they fully meet all listed qualifications and experience requirements.
Rate Guidance: Submit at a rate that reflects their actual experience and fit for this role.

Job Tags

Contract work, For contractors, Flexible hours

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