Role: Junior Business Analyst position with 4-7 years of below-mentioned BFS BA experience.
Location: Philadelphia, PA Onsite
Contract Role
*Transition Service Agreements (TSA) Exit program experience is mandatory*
Job description:
Junior Business Analyst position with 4-7 years of below-mentioned BFS BA experience.
Objective
Support the TSA (Transition Service Agreements) Exit program by acting as a liaison between business stakeholders and technology teams, ensuring requirements are accurately captured, processes are streamlined, and deliverables are aligned with business objectives. The Business Analyst will facilitate communication, drive efficiency, and help mitigate risks throughout the migration and transformation process.
Scope of Work
1. Requirements Gathering & Documentation
Stakeholder Engagement: Conduct interviews, workshops, and meetings with business and technology stakeholders to elicit, clarify, and document requirements for data integration, application migration, and platform standardization.
Process Mapping: Analyze and document current-state and future-state business processes impacted by the TSA exit, identifying gaps and opportunities for improvement.
Requirements Traceability: Maintain traceability matrices to ensure all business needs are addressed in the technical deliverables.
2. Business-Technology Alignment
Translation of Requirements: Convert business objectives and requirements into clear, actionable specifications for technology teams, ensuring mutual understanding.
Interface Design: Collaborate with technology teams to design user interfaces, workflows, and integrations that meet business needs.
Validation: Facilitate user acceptance testing (UAT) and sign-off of migrated applications and processes, ensuring solutions align with business goals.
3. Change Management & Communication
Impact Assessment: Assess and communicate the impact of technology changes on business operations, processes, and roles.
Training & Support: Develop training materials, conduct training sessions, and provide ongoing support to business users during and after migration.
Communication Plan: Establish clear communication channels and reporting mechanisms to keep stakeholders informed on progress, risks, and issues.
4. Data Migration & Integrity
Data Mapping: Work with business and technical teams to map source and target data structures, ensuring data integrity during migration.
Data Validation: Define and execute business-level data validation processes post-migration, collaborating with technology teams to resolve discrepancies.
5. Risk Management & Issue Resolution
Risk Identification: Proactively identify business risks related to migration, integration, and process changes.
Mitigation Planning: Collaborate with project managers and technology leads to develop and implement mitigation strategies.
Issue Tracking: Maintain a log of business issues and work with relevant teams to drive resolution.
6. Continuous Improvement
Feedback Collection: Gather and analyze feedback from business users to identify areas for process improvement and optimization.
Lessons Learned: Document lessons learned and best practices for future migrations and technology transitions.
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Key Deliverables
Comprehensive business requirements documentation
Current-state and future-state process maps
Business impact and change management plans
Training materials and user guides
User acceptance testing scripts and sign-off reports
Data mapping and validation reports
Risk and issue logs with resolution status
Regular stakeholder communication and status reports
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Dependencies
Timely access to business stakeholders and subject matter experts
Collaboration with technology and infrastructure teams
Availability of process documentation and data sources
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Summary
The Business Analyst plays a critical role in ensuring the TSA Exit is business-aligned, efficient, and successful. By bridging the gap between technology and business, the analyst will drive clarity, mitigate risks, and maximize the value delivered through this transformation.
Top 3 Skills for Assignment
1. Experience with TSA program and BFS Domain Understanding: Good experience with Transition Service Agreements (TSA) Exit program and good understanding of BFS/ Capital Markets domain.
2. Requirements Analysis & Documentation: Strong ability to engage stakeholders, gather and clarify requirements, and document processes to support data integration, migration, and standardization initiatives.
3. Change Management & Risk Mitigation: Proficient in assessing impacts, supporting users through transitions, and proactively identifying and resolving risks and issues during migration and transformation activities.
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